Audience
This beginner level hardware support course is intended for personnel who service and support the following Sun storage products:
- Sun StorEdge 3310 / 3510
- Sun StorEdge 6140
- Sun StorEdge L25 / L100 / L500
- Sun 25xx Storage
Requirements
Delegates must bring their own laptop to this course.
To attend this course delegates must have completed Sun Entry Level Workstations and Servers.
Duration
4 days.
Course Objectives
Upon completion of this course delegates will be able to:
- Identify the different components and their functions
- Connect to the systems with their laptops
- Use any management software to monitor storage systems
- Collect Solaris behaviour data for analysis, if applicable
- Perform replacement procedures with the aid of vendor manuals
Delegates will be provided with printed course handouts and a CD containing reference materials. URLs for public domain manuals will be supplied during the course.
Course Content
Identification and introduction to the range of Sun storage products
Theory of operation
Local connectivity to the storage system
Field replaceable unit removal & installation procedures
Identification and isolation of hardware issues
Use of error logs, behaviour data and Solaris utilities, if applicable