Video Conferencing Installation and Fault Finding

Video Conferencing Installation and Fault Finding


This is an introductory course for those who need to implement video conference systems. It is not manufacturer specific and should enable delegates to apply the principles to any manufacturers system.

This course is practically based and great for both administrators and engineers.


Delegates should have a reasonable knowledge of IT in general.


2 days. Hands on.

Course Objectives

Non manufacturer specific training for engineers in the video communications field has not really existed until now. While on the job training is still a large part of your training program Verhoef Training now offers an introductory course for engineers. The training aims to introduce staff to the terminologies used in the industry and the standards that govern it. It explains H323/SIP and ISDN and provides practical installation and faultfinding on at least 3 types of equipment from desktop to room systems. This course is practically based and great for both administrators and engineers.

On completion of the course delegates will be able to:

  • Understand the principles of video conferencing
  • Install and configure video conferencing equipment
  • Utilise infrastructure devices
  • Faultfind video conferencing equipment

Course Content

VC Theory
System components
IP Networks (H323 and SIP)
Data rates and compression

Video Conference Environment
Video conferencing etiquette
Room set up
Room environment
Positioning of microphones and cameras

Installation and Configuration
Configuration of ISDN and IP
User preferences

SIP Registrars
IP/ISDN Gateways
Mutlipoint Controllers

MultiPoint Conferencing
Display Layouts
Multiple monitors
Floor and Chair Contro

Fault Finding and Diagnostics
Remote management facilities
Local loop back
Finding and fixing basic faults
Problems with ISDN

Firewall Issues
Symptoms caused by Firewalls
Firewall Traversal Solutions

Advanced Services
Systems Management
URI Dialling

Virtual Courses

ALL of our courses can be delivered virtually. And our Bath public schedule of courses are now available as live virtual sessions, using the popular Zoom Virtual Classroom and remote labs. Delegates can test their access at:

Public Courses

On-Site Courses

Can't attend one of our public classes? Booking for multiple people?

All our courses are available on your site! Delivered for your staff, at your premises.

Contact us to find out more...