Audience
This course is aimed at senior and line managers, consultants, business analysts and project leaders who are involved in improving the effectiveness of business processes or who wish to ensure that IT applications are built on a firm foundation of effective business processes.
Prerequisites
There are no formal prerequisites for this course, but a basic understanding of business analysis would be helpful.
Duration
3 days.
Lecture presentations are supported by realistic examples and each of the technical topics is supported by a small case study exercise to ensure understanding and aid practical implementation.
Course Objectives
Business Process Modelling is a technique which facilitates the analysis, design and documentation of business processes. The technique is not limited to the IT industry and may be used in any business area of any industry.
The course covers version 2 of BPMN which stands for Business Process Modelling and Notation. BPMN is the new standard for modelling business processes and Web Services and aims to provide businesses with the capability to represent their internal business procedures in a graphical notation and the ability to communicate these procedures in a standard manner.
This course gives delegates the ability to apply sound business processing techniques to help improve the effectiveness of those processes and of the business as a whole.
At the end of the course attendees will be able to:
- Model business processes using BPMN.
- Document current and required business processes.
- Use models to analyse and design efficient and effective business processes.
Course Content
Introduction to Process Modelling
Business Process Modelling.
Business Process Modelling and Notation (BPMN).
The Business Process Management Initiative.
The Scope of BPM.
Business Process Execution Language (BPEL).
Business Process Diagrams
The Core Objects.
Flow Objects.
Connecting Objects.
Swimlanes.
Artifacts.
Private and Public Business Processes.
Collaborations.
Good Practice
Tasks and Events.
Start and End Events.
Sequence Flow Mechanism.
Parallel Activities.
Events and Message Flows.
Events and Sequence Flows.
Pools and Lanes.
Gateways.
Events
Types of Start, Intermediate and End Event.
Catching and Throwing Events.
Interrupting and Non-interrupting Events.
Event Sub-processes.
Correct and Incorrect Usage of Events.
Gateways
Exclusive Gateways Based on Data and Events.
Inclusive Gateways.
Complex Gateways.
Parallel Gateways.
Synchronisation.
Parallel Gateways Based on Events.
Flows
Sequence and Message Flows.
Conditional and Default Sequence Flows.
Data Objects and Collections.
Data Inputs and Outputs.
Data Stores.
Data Associations.
Exception Flows.
Flows to and from Sub-processes.
Controlling Flow Across Processes.
Controlling Flow Across Pools.
Activities
Types of Task.
Task Markersb - Loop, Multi-Instance, Compensation.
Sub-process Markers - Loop, Multi-Instance, Compensation, Ad-Hoc.
Call Activities and Re-usable Sub-processes.
Global Tasks.
Transactions.
Choreography Diagrams
Choreography Activities.
Messages.
Collaboration and Choreography.
Choreography Tasks.
Sub-Choreographies.
Sequence Flows, Events and Gateways.
Conversation Diagrams
Messages and Participants.
Sub-Conversations.
Call and Global Conversations.
Conversation Links.