Audience
This beginner level hardware support course is intended for personnel who service and support the following IBM pSeries servers:
- IBM 7031 disk storage
- IBM P5 9111-520
- IBM P5 9113-550
- IBM P5 9117-570
- IBM P6 520
- IBM P690
Requirements
Delegates must bring their own laptop to this course.
No prior knowledge of IBM pSeries servers is required.
Duration
3 days.
Course Objectives
Upon completion of this course delegates will be able to:
- Identify the different components and their functions in the pSeries systems
- Connect to the servers with their laptops to diagnose problems
- Select bootable devices from the System Management Services
- Use the command line interface to retrieve system information
- Access diagnostic menus to test the servers and analyse error codes
- Perform concurrent replacement procedures with the aid of the server manuals
- Configure new hardware whilst the system is active
- Use the System Management Interface tool to assist in managing the server
- Download firmware and upgrade hardware microcode
- Use the Hardware Management Console to diagnose and manage the servers
- Have an understanding of Processor and Memory capacity on demand
Delegates will be provided with printed course handouts and a CD containing reference materials.
Course Content
An introduction to the pSeries product range
Theory of operation (comparisons)
Removal & installation procedures
Problem solving
Use of diagnostics and utility management