The primary audience for this course is senior quality assurance professionals and managers, enterprise managers responsible for governance and risk management, technical experts, project managers and consultants, internal auditors, compliance officers - virtually anybody involved in ANSI/TIA-942 compliance certification-related projects, either from an end-user or vendor perspective.
Participants must hold a valid CTDC® - Certified TIA-942 Design Consultant certificate in order to be able to register for the CTIA® class.
This course is available on site only. Please call for details.
For many organisations across the world ANSI/TIA-942 has become the data centre standard of choice. This trend is increasing. It is imperative for these organisations to verify the correct implementation of the standard through a stringent audit process which is aligned with the ISO guidelines for auditing. This two-day course builds further on the technical understanding of the standard acquired in the CTDC® (Certified TIA-942 Design Consultant) course. It enables participants to develop skills and knowledge to conduct an internal audit program by applying widely recognised audit principles, procedures and techniques which are aligned with the ISO-19011 auditing guideline.
After completion of the course the participant will be able to:
- Prepare the organisation for an audit according to ANSI/TIA-942 including preparation of the required documents, resource planning and management of the audit process itself
- Conduct an internal audit according to ANSI/TIA-942 following ISO-19011 guidelines
- Facilitate and support the external audit to ANSI/TIA-942
- Manage the post-audit process with respect to CAR (Corrective Action Reports), gap closing and final certification
- Facilitate surveillance and recertification audits
Fundamental concepts and process of an internal audit
Terms and definitions
Difference between an internal and external auditor
Auditor competency requirements
Managing an audit programme
Establishing the audit objectives
Establishing the audit programme
Planning the audit
Planning the schedule
• Design documents
• Process documents
Conducting the audit
Conducting an opening meeting
Conducting the audit
Preparing the audit conclusions
Conducting the closing meeting
Preparing and distributing the audit report
Audit report requirements
Classification of non-conformities
Typical format of an audit report
Following up on the audit
The CAR – Corrective Action Report
Evaluation of the Corrective Action Report
Requesting a formal external audit
Issuing a conformity certificate
Requirements of the certificate
Registration of the certificate
The 60 min closed-book certification exam consists of 40 multiple-choice questions. Candidates must achieve a minimum of 32 correct answers to pass the exam. Attendees who successfully pass the exam will receive the official ‘Certified TIA-942 Internal Auditor’ (CTIA) Certificate.
The CTIA certificate is valid for 3 years, after which recertification is required.
CTIA is world-wide accredited by EXIN.