AUDIENCE:   This course is for Technical Support staff who require the basic skills necessary to effectively support Windows 2003 (or 2008) Server based systems hosting the Fujitsu VME SuperNOVA server. SuperNOVA is now being released under Windows 2008, so please advise us as to which version you require when booking. PREREQUISITES:   Attendees should be technical staff who have a moderate to good knowledge of the VME operating system, together with a basic understanding of Microsoft Windows. No prior experience with Windows 2003/2008 Server is required. DURATION:   5 days. Hands on. OBJECTIVES:   The course provides attendees new to Windows 2003/2008 Server with the knowledge and confidence to provide day-to-day support of Windows systems that are hosting the Fujitsu SuperNOVA VME Environment. Attendees will gain a fundamental knowledge of the Microsoft Windows 2003/2008 operating system and be able to use some of the more advanced Windows 2003/2008 facilities. In addition attendees will be able to provide basic support on a day-to-day basis for Windows-based SuperNOVA systems. The course is highly interactive and consists of theory with plenty of hands on practical content. COURSE CONTENT:   Introduction to Windows 2003 or 2008 The Windows Platforms Windows 2003 Server Platforms Preparing for Windows Server 2003 Installation Issues Implementing DNS in Windows 2003/2008 Domain Name Space DNS in Windows Environment Installing the DNS Server Service Creating Active Directory Integrated Zones Creating Forward and Reverse Lookup Zones for Windows 2003/2008 Zones Information transfer Converting to an Active Directory Integrated Zone Configuring Zones for Dynamic Updates Testing the DNS Server Service Lab: Installing and Configuring the DNS Server Service Understanding Active Directory Components What is Active Directory Active Directory and DNS Logical Structure Domain Modes – Mixed and Native Organisational Units Trees and Forest Schema Physical Structure Domain Controllers Global Catalogue Server Master Operations Installing Active Directory Preparing to Install Active Directory Installation Options Establishing the Root Domain Post Installation Creating a Child Domain Creating a Tree in an Existing Forest Lab: Installing Active Directory Active Directory Infrastructures Structure of Active Directory Default-First-Site-Name Replication between Sites Linking Multiple Sites Creating a Site Moving Server Objects Between Sites Creating and Configuring Site Links Creating Site Link Bridges Creating a Connection Object Lab: Active Directory Infrastructures Managing Active Directory Objects: User, Group, OU Accounts Creating and Managing Active Directory Objects Creating User Accounts Creating Computer Accounts Moving Objects Lab: Creating Organizational Units and User Accounts Managing Group Creating Groups Modifying Groups Managing Local Groups Built-in Local Groups Lab: Manager User Accounts Securing Access to Windows 2003/2008 Resources Securing and Access to Active Directory Objects Active Directory Permissions Folder and File Permissions Permissions Inheritance Granting Active Directory Permissions Delegating Administrative Control of Active Directory Creating Customized Administrative Tools Creating Task Pads Sharing Directories Interaction of Group and User Permissions Implementing Folder Redirection Policy Folder Redirection Capabilities Setting a Target Location Configuring Folder Redirection Settings Implementing Folder Redirection Policy Using Group Policy to Manage Desktop Environments Group Policy Setting Inheritance of Group Policy in Active Directory Modifying Inheritance Managing Group Policy Object Permissions Disabling Group Policy Objects Examining the Group Policy Interface User Group Configuration Assigning Scripts by using group policy Using Group Policy to Manage Software Examining Software Deployment Exploring Software Management Technologies Windows 2003 Software Installation and Maintenance Phases Deploying a New Application Testing Application deployment Assigning Software Packages Publishing Software Packages Installing an Application through Document Invocation Repackaging Software Applications Publishing non-windows installer packages Creating the application section Using Software Modification Upgrading Software Deploying an optional Upgrade Removing Software Managing Software TCP/IP Services: Supporting DHCP and WINS TCP/IP Parameters TCP/IP Printing DHCP Functionality Authorising a DHCP Server In Active Directory Examining Dynamic Updates of DNS Servers Configuring DHCP Scopes in Windows 2003/2008 Creating and Configuring DHCP Superscopes and Multiscopes DHCP Process Examining Option Classes Automatic Private IP Addressing Disabling Automatic Private IP WINS Functionality WINS Server Functionality WINS Client Functionality Printing and Publishing in Windows 2003/2008 Active Directory Printing Terminology Network Printers Printer Pools Other Service Windows Print Methodology Components Of Printing Within Windows 2003 Environment Creating And Connecting to A Remote Printer Printing and Publishing in a Windows Printer Environment Permissions on a Printer Troubleshooting Printing Problems Installing and Configuring Terminal Services Introduction to Terminal Services How terminal Services Work Benefits and Features Enhanced Administration and Support Planning Terminal Services Installation Identifying Client Hardware Requirements Extending Terminal Services for Non-Windows Clients Evaluating User Characteristics Examining peripheral Devices that Affect Performance Guidelines for a License Server Client License Types Installing Terminal Services – Client and Server Configuring User Access Establishing a Terminal Session Ending a Terminal Session Using Application compatibility Scripts Remote Access Extensible Authentication Protocol Remote Access Dial-in User Service (Radius) Layer 2 Tunnelling protocol Bandwidth Allocation protocol Configuring Outbound Connections Creating a Dial-up Connection Configuring a Virtual Private Network Configuring Inbound Connections Configuring an Internet Connection Server Configuring a remote Access Server Configuring a Virtual Private Network Server Examining Remote Access Policies Understanding the Logic of Policy Evaluation Enabling Caller ID Configuring Remote Access Policy Conditions Configuring Remote Access Policy Settings Implementing Demand Dial Routing Configuring Routing and remote Access Creating a Demand Dial Interface and Enabling the Role of connection Sharing Using DHCP, DNS and WINS for small Remote Access Networks Securing Windows 2003/2008 Securing Windows 2003/2008 How to enable smart card authentication in Windows 2003/2008 Descriptions and Features Remote Access Enabling Smart Card Policies Securing Desktop and Servers by using Group Policy Implementing security by Group Policy Modifying Security Settings Using Predefined Security Templates Creating security Templates Analysing Security Securing Network Traffic by Using IPSec Using IPSec to Counter Security Attacks IPSec Security Features Examining IPSec Process Configuring IPSec Policies Default Response Rule Securing Files by using IPSec What is Encrypted File Service Encrypting or Decrypting Using Cipher.exe Recovering Encrypted Files SuperNOVA Specifics Overview of superNOVA on Windows 2003/2008 Installing SuperNOVA on Windows 2003/2008 SuperNOVA Architecture & Windows Files & Directories Used by SuperNOVA The VITAE Control Panel Configuring Windows for superNOVA Managing disk, tape and network resources Troubleshooting and Optimising Windows 2003/2008 Troubleshooting Categories and Tools Windows Diagnostics Help and Support Utilities Performance Monitor Network Monitor System Recovery Windows 2003/2008 Boot Disk Scanning and repairing the hard Disk MSN, TechNet CD and Resource Kit SB08/01